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| 001 | 45218 |
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| 002 | 1 |
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| 004 | 55837 |
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| 005 | 202011171047 |
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| 008 | 161119s2010 cau eng |
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| 009 | 1 0 |
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| 020 | [ ] |a 9780470603550 |
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| 035 | [ ] |a 496727699 |
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| 035 | [# #] |a 496727699 |
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| 039 | [ ] |a 20241209000422 |b idtocn |c 20201117104719 |d anhpt |y 20161119083412 |z huongnt |
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| 041 | [0 ] |a eng |
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| 044 | [ ] |a cau |
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| 082 | [0 4] |a 153.6 |b GUI |
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| 100 | [1 ] |a Guilmartin, Nance, |d 1955- |
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| 245 | [1 0] |a Healing conversations : |b what to say when you don't know what to say / |c Nance Guilmartin. |
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| 250 | [ ] |a Rev. ed. |
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| 260 | [ ] |a San Francisco, CA : |b Jossey-Bass, |c 2010 |
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| 300 | [ ] |a xxii, 213 p. ; |c 22 cm. |
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| 500 | [ ] |a Sách quỹ Châu Á. |
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| 520 | [ ] |a Whether it s the loss of a job, a marriage, or a life, in today s 24/7 world we re increasingly faced with uncomfortable situations where we don t know what to say yet we re called upon to quickly respond -- online or in person. We may fumble, avoid contact, or simply walk away perplexed, thinking we have done a bad job of responding to our friends, family, neighbors, clients, and co-workers. How do we pause, listen, and offer comfort in those hard moments? Filled with touching stories, this practical guide helps us step into someone else s shoes so that we can empathetically learn how to respond in times of need. The revised compact edition includes a new introduction, index and short reflections at the end of each chapter to help readers become more comfortable and effective when offering or accepting comfort in their demanding lives. |
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| 650 | [0 7] |a Giao tiếp cá nhân |2 TVĐHHN. |
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| 650 | [1 0] |a Interpersonal communication |x Consolation. |
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| 653 | [0 ] |a Tâm lí trị liệu |
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| 653 | [0 ] |a Interpersonal communication. |
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| 653 | [0 ] |a Giao tiếp cá nhân |
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| 852 | [ ] |a 100 |b TK_Tiếng Anh-AN |j (3): 000093266-8 |
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| 890 | [ ] |a 3 |b 16 |c 0 |d 0 |
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