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| 001 | 69512 |
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| 004 | 1C628F2A-1BFA-4E7F-819A-E6ABEF48711D |
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| 005 | 202403010958 |
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| 008 | 211004s2023 enk eng |
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| 009 | 1 0 |
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| 020 | [ ] |a 1292425199 |
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| 020 | [ ] |a 9781292425191 |
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| 022 | [ ] |a 1292089954 |
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| 039 | [ ] |a 20240301095829 |b huongnt |c 20240229150326 |d tult |y 20240223095703 |z maipt |
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| 041 | [ ] |a eng |
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| 044 | [ ] |a enk |
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| 082 | [0 4] |a 658.8 |b WIR |
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| 100 | [1 ] |a Wirtz, Jochen. |
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| 245 | [1 0] |a Essentials of services marketing / |c Jochen Wirtz, Christopher H Lovelock. |
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| 250 | [ ] |a 4th ed. |
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| 260 | [ ] |a Harlow, England : |b Prentice Hall, |c 2023 |
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| 300 | [ ] |a 649 p. : |b ill. (chiefly colour) ; |c 28 cm. |
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| 520 | [ ] |a Essentials of Services Marketing is meant for courses directed at undergraduate and polytechnic students, especially those heading for a career in the service sector, whether at the executive or management level. It delivers streamlined coverage of services marketing topics with an exciting global outlook with visual learning aids and clear language. It has been designed so that instructors can make selective use of chapters and cases to teach courses of different lengths and formats in either services marketing or services management. |
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| 650 | [0 0] |a Marketing |
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| 650 | [0 0] |a Business and Management |
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| 650 | [1 0] |a Service industries |x Marketing |
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| 650 | [1 0] |a Service industries |x Marketing |
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| 653 | [0 ] |a Marketing |
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| 653 | [0 ] |a Tiếp thị |
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| 653 | [0 ] |a Kinh doanh |
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| 653 | [0 ] |a Dịch vụ |
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| 653 | [0 ] |a Dịch vụ công nghiệp |
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| 690 | [ ] |a Khoa Quản trị kinh doanh và du lịch |
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| 691 | [ ] |a Quản trị kinh doanh |
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| 692 | [ ] |a Marketing dịch vụ |
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| 693 | [ ] |a Tài liệu tham khảo |
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| 700 | [1 ] |a Lovelock, Christopher H. |
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| 700 | [1 ] |a Chew, Patricia. |
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| 852 | [ ] |a 100 |b TK_Tài liệu môn học-MH |c 516011 |j (1): 000140087 |
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| 856 | [1 ] |u https://lib.hanu.edu.vn/kiposdata1/bookcover/tailieumonhoc/000140087thumbimage.jpg |
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| 890 | [ ] |a 1 |b 0 |c 0 |d 0 |
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