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Sense & respond

Sense & respond : how successful organizations listen to customers and create new products continuously

 Harvard Business Review Press, 2017 ISBN: 9781633691889
 Boston, Massachusetts : 253 p. ; 24 cm. English
Mô tả biểu ghi
ID:53958
DDC 658.8
Tác giả CN Gothelf, Jeff.
Nhan đề Sense & respond : how successful organizations listen to customers and create new products continuously / Jeff Gothelf, Josh Seiden.
Thông tin xuất bản Boston, Massachusetts : Harvard Business Review Press, 2017
Mô tả vật lý 253 p. ; 24 cm.
Phụ chú Sách Quỹ Châu Á
Tóm tắt We re in the midst of a revolution. Quantum leaps in technology are enabling organizations to observe and measure people s behavior in real time, communicate internally at extraordinary speed, and innovate continuously. New technologies are transforming the way companies interact with their customers, employees, and other stakeholders.But this is no mere tech issue; it is quickly becoming the key operational Read more...
Thuật ngữ chủ đề Customer relations-Management.
Từ khóa tự do Khách hàng
Từ khóa tự do Quản lí
Từ khóa tự do Organizational effectiveness
Từ khóa tự do Listen to customers
Từ khóa tự do Organizational resilience
Từ khóa tự do Quan hệ khách hàng
Tác giả(bs) CN Seiden, Josh.
Địa chỉ 100TK_Tiếng Anh-AN(1): 000107830
MARC
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245[1 0] |a Sense & respond : |b how successful organizations listen to customers and create new products continuously / |c Jeff Gothelf, Josh Seiden.
260[ ] |a Boston, Massachusetts : |b Harvard Business Review Press, |c 2017
300[ ] |a 253 p. ; |c 24 cm.
500[ ] |a Sách Quỹ Châu Á
520[ ] |a We re in the midst of a revolution. Quantum leaps in technology are enabling organizations to observe and measure people s behavior in real time, communicate internally at extraordinary speed, and innovate continuously. New technologies are transforming the way companies interact with their customers, employees, and other stakeholders.But this is no mere tech issue; it is quickly becoming the key operational Read more...
650[1 0] |a Customer relations |x Management.
653[0 ] |a Khách hàng
653[0 ] |a Quản lí
653[0 ] |a Organizational effectiveness
653[0 ] |a Listen to customers
653[0 ] |a Organizational resilience
653[0 ] |a Quan hệ khách hàng
700[1 ] |a Seiden, Josh.
852[ ] |a 100 |b TK_Tiếng Anh-AN |j (1): 000107830
890[ ] |a 1 |b 0 |c 0 |d 0
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1 000107830 1 TK_Tiếng Anh-AN
#1 000107830
Nơi lưu TK_Tiếng Anh-AN
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